Posted by Fiachra

Make sure that the image you're importing is in BMP format and indexed.

Posted by Fiachra

"Why does the screen turn white when loading my custom level?"

There are several reasons there might be a white screen:
- Have you removed texture animations (go to 'Texture Animations'>'Remove All', then Save)?
- If so, do you get a warning when importing your level that the textures may be too big?
- Are all of your textures indexed PNG images (GIMP/Photoshop - Image>Mode>Indexed)? Sometimes they cause problems if they're not.
- If not, how many faces are in your model (should be fewer than ~5000)? The higher the number of polygons the fewer / detailed the textures you can have.
- If your polygon count is high, try making your collision map less detailed. You can do this when importing by setting 'Drop faces below' to a value greater than zero, eg. 0.001 or 0.0005. This will drop very small faces from your collision map that aren't necessary.

Posted by Fiachra

What do you mean?

Posted by Fiachra

I've encountered this before but can't remember exactly what the issue is but I think it's to do with the collision map. If you open the collision map in the KCL editor, does it look correct? If not, please post a screenshot, otherwise can you try setting the option "Drop faces below" when importing to 0.005 and report whether that has any effect?